If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options.
Brother printer touch screen broken.
Press and hold the home icon on the touch panel for 7 to 10 seconds until the display changes to show the serial rom version and pages printed.
I looked at the copper cord without taking the machine apart and it appeared fine.
Please help me on how to fix this or where to.
Press panel control on the touch screen.
The back light shows for a moment after i turn the printer on and all that appears in the display are solid vertical bars.
If the lcd displayed the message error the screen will automatically return to display the 5 numbered dots.
Go back to step 6 and try again.
Brother printer mfc 6490cw.
If the printer is out of warranty contact a brother authorized service center for repair by clicking on the link below.
Repeat this procedure until ok is displayed on the lcd.
My brother mfc 7860dw has a broken lcd display.
Touch panel is malfunctioning.
My lcd screen is shown blank without any single word display on the screen it still can print if the printer network can be set to proper wifi id.
Press the fax icon on the lcd to display the led icons on the touch panel.
The led icons on the touch panel will turn off when you press the home icon.
If the lcd displayed the message ok the screen will automatically return to maintenance and then your home screen.
It was at that point i noticed that the lcd screen is broken.